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Billing Questions

Why am I being charged $5 a month?
You may have signed up for the Heroes Against Cancer Newsletter. You had to select a `-month free trial at checkout. This subscription automatically bills after 30 days.

You can access the member's area by logging into the site below with the username and password that were initially emailed to you right after you placed your order. 

Site: https://secure.thetruthaboutcancer.com/my-account/
Username: (email address)
Password: (please check your email for your password)

If for some reason you lost your password, please create a new one by going to this link: 
https://secure.thetruthaboutcancer.com/my-account/lost-password/

I want a refund for the DVDs that I ordered.

We stand by our 1 year money back guarantee. If you ordered a package that includes physical DVDs, please return them to: 

TTAC Publishing
4610 Prime Parkway

McHenry,IL, 60050

Your refund will be processed as soon as the returned package is received. To expedite the processing of your refund, you can contact customer support at https://support.thetruthaboutcancer.com/submit_ticket and provide us the tracking number as proof that the package is on its way back to us and we can process your refund as soon as receipt of returned package is received.

We will not be able to process a refund without a returned package or a return tracking number to verify the return.

Help Us Improve!

We’d love to hear any feedback you have when you submit a return request. For damaged or defective products, it would be especially helpful to see a photo of the issue. This helps us process your return faster and improve our quality control. We’d really appreciate it!

I want a refund for a digital product I ordered.

We do stand by our 1-year money back guarantee. Please submit a support ticket so we can assist you with your refund request accordingly through https://support.thetruthaboutcancer.com/submit_ticket

Help Us Improve!

We’d love to hear any feedback you have when you submit a return request. For damaged or defective products, it would be especially helpful to see a photo of the issue. This helps us process your return faster and improve our quality control. We’d really appreciate it!